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Mental health - patient reported experience measures
<strong>Mental Health Patient-Reported Experience Measures (PREMs) (MP)</strong> is a subgroup of indicators within the HCQO database and provide data on patient experiences with inpatient and community-based mental health services. PREMs are a key dimension of healthcare quality, capturing how individuals living with mental health conditions experience care and promoting the delivery of person-centred care. The database includes indicators on patients’ experiences of being treated with courtesy and respect, having enough time with care providers, receiving easy-to-understand explanations, and being involved in the decision-making of their care and treatment.
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For further information, please consult:
<ul>
<li>The <a target="_blank" href="https://webfs-els.oecd.org/files/HCQO/HCQO%20Indicator%20Specifications%20(update%20July%202026).pdf">HCQO Definitions document</a> provides indicator definitions and calculation methodologies of HCQO indicators</li>
<li>The Sources and Methods survey on <a target="_blank" href="https://webfs-els.oecd.org/files/HCQO/OECD%20Sources%20and%20Methods%20survey%20for%20mental%20health%20PREMS%20(MP)%202024-25.xlsx">Mental Health – Patient Reported Experience Measures (MP)</a> provides detailed country-specific information</li>
<li>The OECD’s <a target="_blank" href="https://www.oecd.org/en/publications/2024/01/rethinking-health-system-performance-assessment_c9e8ce53.html">Health System Performance Assessment (HSPA) Framework</a> outlines how HCQO indicators relate to the OECD’s HSPA domains of Access, Quality and People’s needs and preferences</li>
</ul>